NEW DELHI: The Uttar Pradesh Real Estate Regulatory Authority (UP-RERA) has carried out digitization of various processes as per the guidelines issued by Uttar Pradesh government in order to minimize the regulatory compliance burden.

An action plan for the digitization of 10 forms was issued under the Uttar Pradesh Real Estate (Regulation and Development) Rules, 2016, of which seven forms were already online on the web portal of UP-RERA, the remaining three were made online on July 16, the authority said.

Application for registration of real estate project in Form A, application for extending the registration of real estate project in Form E, obtaining certificate for registration by real estate agent, obtaining registration of real estate project in Form C, renewal of registration certificate of real estate agent in Form K, Promoter to get his accounts audited every year are some of the processes that have been made online.

Apart from this, in order to reduce the problems of homebuyers during the Covid-19 pandemic, e-courts have been set up by the authority at Lucknow and Gautam Buddha Nagar. About 12,918 complaints have been registered through e-courts, and 12,150 complaints have been resolved successfully.

UP-RERA also brought into force RERA Samvaad via video conferencing during the COVID-19 pandemic to resolve the problems of homebuyers and promoters, in which 1,882 grievances were lodged on the portal.